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Human Resources Management

Human Resources Certification Program Duration: 6 Months Course Contact Hours: 275 Student Tuition: $4,000 This training program combines a two course training track:

  • Human Resource Management
  • Human Resources Exam Prep (PHR/SPHR) 

Learn about the thrilling world of today’s Human Resource Management through this online course. This HR management course blends together strong human resource concepts, timely research and recent events, like the latest rise in unemployment and financial troubles facing the U.S. and other countries. This course highlights crucial difficulties facing managers and employees in today’s business environment. Interesting case studies examine real companies and organizations in-depth and look into a number of today’s most effective, distinct techniques in handling HR issues. Included is the Human Resources Exam Prep course that walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions.

The Job Outlook

Employment of human resources managers is predicted to grow 13 percent from 2010 to 2020, about as quickly as the average for all occupations. Employment growth for human resources managers mainly relies on the performance and growth of individual companies. As brand new businesses form and organizations expand their operations, they will require more human resources staff to oversee and administer their programs.

Human Resources Management


Get to know about the exciting world of today’s Human Resource Management throughout this online course. This HR management course weaves together good human resource guidelines, timely research and recent events, such as the most recent rise in unemployment and financial problems facing the U.S. and other countries. This course highlights pressing challenges facing managers and employees in today’s business world. Fascinating case studies look into real companies and organizations in-depth and probe into several of today’s most effective, one-of-a-kind techniques in handling HR issues. After finishing this course, you should be able to:

  •  Identify the challenges, current practices, and regulations of human resources in an organization.
  • Identify domestic and international problems associated with human resources and approaches for dealing with them.
  • Understand the factors associated with making human resource decisions.
  • Identify strategies for recruiting, inspiring, and managing a diverse workforce.
  • Identify the aspects involved when determining compensation, educating about benefits, and processing performance appraisals.


Human Resources Exam Prep (PHR/SPHR)


Our Human Resources Certification Exam Prep program is designed in order to present human resource professionals with an enjoyable and appealing chance to prepare for the revised Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) certification exams. The Human Resources Exam Prep training course walks you through the process of applying your professional knowledge and skills to the PHR/SPHR exam questions. The PHR is accessible to HR professionals with at least 2 years professional experience and the SPHR is readily available to people with a minimum of 6 years professional experience. Recertification is required every 2 years together with 60 cumulative hours of professional development (e.g. attending HR seminars, facilitating a new HR course, etc.). Both exams were developed by the Human Resources Certification Institute (HRCI) as a way for HR professionals to certify their expertise and capabilities in the area of human resources. After finishing this program, you will have the ability to:

  • Understand federal legislation governing HR practices as well as identify suitable courses of action.
  • Describe the distinction between human resource management and development activities.
  • Determine approaches for recruitment and selection procedures.
  • Comprehend and apply HR code of ethics.
  • Explain how adults learn & transfer new information to improve on-the-job performance.

Human Resources Certification:

For more information on the requirements of certification, you can visit the HRCI’s website here.

PHR Eligibility:

  •  1 year of demonstrated professional HR experience with a Master’s degree or higher
  •  2 years of demonstrated professional HR experience with a Bachelor’s degree
  • 4 years of demonstrated professional HR experience with less than a Bachelor’s degree


Human Resources Management


Human Resource Management Module 1 Human Resource Management & Regulations

  • Contemporary Perspectives
  • Evolution of HR
  • Emerging HR Challenges
  • Enhancing Productivity & Quality
  • The Setting for HR Management
  • Small versus Large Organizations
  • Careers in HR Management
  • The Legal Environment
  • Equal Employment Opportunity
  • Human Resource Regulations
  • Evaluating Legal Compliance
Read The Full Course Outline

Human Resource Management Module 2 Global & Competitive Environments

  •  Growth of International Business
  • Global Issues in HR Management
  • Cultural Environments
  • HR Function in International Business
  • Domestic & International Issues
  • Managing International Transfers & Assignments
  • Training Expatriates
  • The Competitive Environment for HR Management
  • The Top Management Team
  • The Role of Corporate Governance
  • Business Strategy & HR Management
  • The Impact of Organization Design
  • The Impact of Corporate Culture

Human Resource Management Module 3 Human Resource Decision Making

  • Making HR Decisions
  • Human Resource Planning
  • Strategy as a Source of Information
  • Economic Conditions
  • Job Analysis Process
  • Ethics and HR Management
  • Rightsizing the Organization
  • Managing Terminations & Retention
  • Progressive Discipline
  • Managing Voluntary Turnover
  • The Causes of Job Dissatisfaction
  • HR Management During Mergers & Acquisitions

Human Resource Management Module 4 Recruitment & a Diverse Workforce

  • Sources for Recruits
  • The Selection Process
  • Popular Selection Techniques
  • The Selection Decision
  • Reliability & Validity
  • Legal & Effectiveness Issues
  • The Nature of Workforce diversity
  • Dimensions of Diversity
  • Impact of Diversity on Organizations
  • Managing Diversity in Organizations
  • Managing the Knowledge Function
  • HR Management & Social Issues

Human Resource Management Module 5 Compensation, Benefits & Performance Appraisals

  • Developing a Compensation Strategy
  • Determining What to Pay
  • Wage & Salary Administration
  • Pay Secrecy
  • The Nature of Benefits Programs
  • Mandated & Nonmandated Benefits
  • Contemporary Issues in Compensation & Benefits
  • Conducting Performance Appraisals
  • The Performance Appraisal Process
  • Methods for Appraising Performance
  • Legal Issues in Performance Appraisals
  • HR Management & Career Management
  • Career Development Issues & Challenges

Human Resource Management Module 6 Labor Relations, Safety, Health & Security

  • The Role of Labor Unions
  • Trends in Unionization
  • The Unionization Process
  • The Collective Bargaining Process
  • Negotiating Labor Agreements
  • Resolving Impasses
  • Labor Unions in the 21st Century
  • Employee Safety & Health
  • The Physical Environment
  • Stress & Stress Management at Work
  • Workplace Security

Human Resource Management Module 7 Motivation & Enhancing Performance

  • Motivation at Work
  • A Basic Model of Performance
  • Motivation & Needs
  • Process Theories of Motivation
  • Perspectives on Motivation
  • Goal Theory
  • Agency Theory
  • Enhancing Performance at Different Levels
  • Incentives & Performance Based Rewards
  • Performance Management & Feedback
  • Evaluating Performance Enhancement Programs

Human Resources Exam Prep (PHR/SPHR)


Human Resources Exam Prep Module 1 Introduction to Human Resources

  •  The Human Resource Profession
  •  Human Resource Body of Knowledge
  • Certification
  • Preparing for the Exam
  • Needs Assessment & Analysis
  • Third Party Contracts
  • Communication Strategies
  • Andragogy (Adult Learning Theories)
  • Motivation Theories
  • Workplace Diversity
  • HR Code of Ethics
  • Job Analysis vs. Job Description
  • HR Metrics & Uses

Human Resources Exam Prep Module 2 Business Management & Strategy

  • Organizations
  • Business Functions
  • Business Continuity
  • Strategic Planning
  • Human Capital Management Plan
  • Change Management
  • HR’s Role in Managing Change
  • HR’s Role in the Organization
  • Steps in the Legislative Process
  • Regulatory Processes

Human Resources Exam Prep Module 3 Workforce Planning & Employment

  • Strategic Workforce Planning
  • Staffing Programs
  • Succession Planning
  • Affirmative Action
  • Job Analysis
  • Recruitment Methods
  • Selection Procedures
  • Immigration Policy
  • Post-Hire Activities
  • Organization Exit/Off-Boarding

Human Resources Exam Prep Module 4 Human Resource Development

  •  Federal Employment Legislation
  • Talent Management
  • Training & Development
  • Adult Learning
  • Leadership
  • ADDIE Model
  • Training Evaluation
  • Performance Management
  • Performance Appraisal
  • Organization Development vs. Change Management

Human Resources Exam Prep Module 5 Compensation & Benefits

  • FLSA Provisions
  • Total Rewards Programs
  • Compensation
  • Job Evaluation Process
  • Payroll
  • Benefits Options
  • Mandatory Benefits
  • Communicating Compensation & Benefits Programs
  • Salary Surveys
  • FMLA Leave
  • Executive Compensation

Human Resources Exam Prep Module 6 Employee/Labor Relations & Risk Management

  • Federal Employment Legislation
  • Employee Relations
  • Dispute Resolutions
  • Labor Relations
  • Union Organization
  • Union Avoidance Strategies
  • Risk Identification
  • Risk Assessment
  • Risk Management
  • Health & Safety Programs & Legislation
  • Business Continuity Plans
  • Emergency Response Plans

Materials Included:

PHR / SPHR: Professional in Human Resources Certification Study Guide by Sandra M. Reed, Anne M. Bogardus

Required Materials:

  •  HR by Angelo S. DeNisi & Ricky W. Griffin
  • PHR / SPHR: Professional in Human Resources Certification Study Guide by Sandra M. Reed, Anne M. Bogardus

System Requirements:

Internet Access

  • Broadband or high-speed internet access is required. Broadband includes DSL, cable, and wireless connections.
  • Dial-Up internet connections will result in a diminished online experience. Moodle pages may load slowly and viewing large audio and video files may not be possible.


  • Windows hardware configurations and processors are acceptable
  • Mac computers MUST have Microsoft Window Operating Systems over Bootcamp (Bootcamp is a free download from Apple’s website)
  • 1 GB RAM minimum recommended
  • Operating Systems
  • Windows XP, Vista or 7 and Mac OS X 10 or higher with Windows
  • Web Browsers
  • Google Chrome is highly recommended
  • Internet Explorer is not recommended as it may not display certain menus and links
  • Cookies MUST be enabled
  • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded onto your computer.)
  • Adobe PDF Reader
  • Media Plug-ins (These may be required depending on your course media.)
  • Adobe Flash Player (Required for many of our career courses and ALL of our IT courses.)
  • Adobe Acrobat Reader, Apple Quicktime, Windows Media Player, &/or Real Player
  • PowerPoint Viewer (Use this if you don’t have PowerPoint)